No, only one sender can be set per account. However, there is nothing to prevent you from creating multiple accounts. You can switch between them with just a few clicks.
Yes, all invoices you create with BillingEngine comply with the XRechnung and ZUGFeRD standards according to EN 16931 and can be electronically read by the recipient.
An invoice PDF becomes an e-invoice through an embedded XML file that is not visible to the human user at first glance. You can check, for example, whether the XML data is present and valid with an online validator for e-invoices.
In a final invoice, you usually list the total price as the first invoice item and the advance payments already made as further invoice items (with a negative sign). BillingEngine then automatically calculates the remaining amount.
You can cancel an invoice that has already been sent and create a new invoice with the correct data. The old invoice remains but is marked as cancelled. Alternatively, you can reset the invoice — if the customer has not yet read it — edit it, and send it again.
The security of your data is our top priority. All data is always transmitted encrypted and stored exclusively on German servers. To protect against data loss, we perform regular backups. As a registered user, you can obtain additional protection through a Data Processing Agreement with us. Our detailed Technical and Organizational Measures precisely define how we ensure the protection of your personal data.
Only you and the people you grant access to (e.g. your tax advisor or your employees) can view your data. We never pass on your data to third parties. However, you can grant our support team access to your data at any time (temporarily) by enabling the Support Access option in your settings.
All data that you send to BillingEngine or receive from there via your browser is always encrypted with SSL. In your browser, you will therefore always see a small padlock symbol next to our web address.
Our server is located at DigitalOcean in Frankfurt (Germany) and meets all requirements of the GDPR. We have concluded a Data Processing Agreement with DigitalOcean.
Yes, BillingEngine is basically free if you do not create more than 3 invoices per month. If you want to create more invoices, you can switch to one of the paid plans at any time.
In the paid plans, you can create more invoices per month (depending on the plan you choose). In addition, the watermark on the PDFs is removed and you can use additional features such as recurring invoices and reminders. You can also set up additional access for employees or your tax advisor.
You can cancel your plan at any time in your settings. Your plan will remain active until the end of the billing period and will then be automatically downgraded to the free plan.
Your plan will be billed on the day of the month on which you signed up for your plan. So if you sign up for your plan on the 15th of a month, your plan will always be billed on the 15th of a month.
Yes, every customer automatically receives a tax-deductible invoice with value-added tax from us for each payment, which you can claim as a business expense. You can also download all your invoices at any time in your account.